Employee Updates!

Updated: Nov 5, 2020

Kelsey Maxfield Receives Dale Carnegie Award!

Kelsey Maxfield, CAS, recently received the Breakthrough Award in the Dale Carnegie Course! Great Job Kelsey!

R5 Installation Class!

On October 22nd, we had our Grand Prairie Customer Service Writer, Shaniah Jones, attend the R5 Technical Hardware Installation class. Although Shaniah had no prior experience with Nurse Call, she did great in the class. She asked the most questions and took the most notes. She could not attend the 2nd day due to a family emergency but I'm sure she would've been great.

Also in attendance, we had two Engineers from Texas Health Harris (THR) Harris Ft. Worth. Harris is one of our biggest DFW hospitals. Darryl Harris and Joey Phelps will be working directly with the Responder 5 system and Roy Coffman. They have the talent, tools, and now they have the knowledge to keep their hospital going!

-Chris Coleman, Customer Service & R5 System Instructor

Pflugerville ISD Telecenter U Training!

Brian Banks, from the Grand Prairie office, traveled to Pflugerville ISD for the first time to meet with Dustin Reed, Sales, to train school district security technicians on the Telecenter U operations, maintenance and future integration possibilities. Technicians were Billy Hartzell, John Paul Dela Rosa, Paul Mancha and Security Director, Ryan Ricke. The training was a success and the district representatives were overly thankful and pleased.

Billy Hartzell, John Paul Dela Rosa, Paul Mancha and Security Director, Ryan Ricke.

-Brian Banks, Internal Information Security Officer



This was such a fun event, with so many wonderful flavors. We had 6 entries in total at our cookoff on Friday, October 30th.

Thank you to all of the participants for sharing their amazing chili recipes. And thank you tasters for coming out to enjoy. Wasn’t that a treat to the taste buds?

Our LSGP 1st annual chili cook-off winner is….. Josh Murphree with his “Good-bye, where’s my 2-ply” submission.

I’m sure he will not mind sharing with you SOME of his secret ingredients. Congratulations Josh!!!

2nd place was…. (a tie) between:

- Hannah Cooper’s “Slow Cooker Turkey & white bean” chili

- Cindy Burt’s “Simply Chili”

3rd place was….Cindy Murphy (Dan Murphy’s wife) “Mexican Chili”.

Our chefs included: Hannah Cooper, Eric Gillespie, Cindy Burt, Justin Bailey, Josh Murphree and Cindy Murphy.

Great job guys!!! 😊

-Lasonia Reed, CAD Operator

Winning Chili Recipe:

“Good-bye, where’s my 2-ply”

1 lb – Ground Mild Sausage

1lb – Smoked Brisket

1 – Large Red Pepper

1 – Large Onion

1 - Jalapeno

1 – Handful of Home Smoked Shishito Peppers

4 – Garlic Cloves

14 oz – Black Beans, Kidney Beans and Pinto Beans

1 – Can Refried Beans to Add Texture and Thickness

20 oz – Diced Tomatoes

20 oz – Red Enchilada Sauce

2 tsp – Smoked Paprika

2 tsp – Chili Powder to Taste

2 tsp – Cumin

1 tsp – Cayenne or to Taste

Salt and Pepper to Taste

(click to enlarge photos)


Michael Lee, Sales, recently hosted a Responder Enterprise Meeting for Baylor Hospital. Chris Andrus, VP of Sales & Business Development (Central Texas Office) and Justin Bailey, Project Manager for Baylor Scott & White, were also in attendance.


Sadly, we received news that one of our retirees, Kathy Switzer, passed away October 16th after bravely facing multiple medical battles with her ever-present smile and a kindness and grace towards others that was simply overwhelming.

Kathy was a long-time employee of Lone Star Communications Houston / Halco and was a cornerstone as the Administrative Assistant until her retirement. She was always ready to be of help with what anyone needed or asked of her and did all things extraordinarily well.

Kathy was the sister-in-law of former Halco owner Marjorie Adams and was Cliff Switzer’s Aunt. Kathy will truly be missed as she was loved by all who knew her.

-Patt Bowles, CCEO | Executive Senior Vice President



Take a peek at the excitement in Central Texas Offices through the eyes of Chief Operating Officer, Victor Gonzalez, below.

Missed Birthday photos from last month's celebration in San Antonio. Look's like it was an enjoyable pizza party!

Missed Birthday photos from last month's celebration in San Antonio.

Here are pictures of Georgetown, Texas's two Birthday celebrants for October. Jeff Banks, who does all our CAD drawings for engineering in Georgetown, and Cassie Thompson, Senior Payroll Accountant, celebrated October Birthdays with Georgetown office on Tuesday, October 13th in our kitchen. It was an open-house event with people coming and going all afternoon. (click to enlarge photos)

(L) Steven Spangler, Director of Operations, was visiting the Corpus Christi office this week. (R) This is from Corpus Christi. I caught the guys, Joel Trevino & Roel Hernandez, about to leave for the day.

(L) Responder 5 Install new facility San Antonio (R) Jose Mendez and Austin Garcia on site

Jakob Garcia, in San Antonio, running diagnostics at a site



On October 30th, 2020 the North Little Rock office hosted its infamous annual Chili Cookoff. This year it was outdoors, so staff could enjoy the amazing weather and games that entailed bean bag toss and giant jinga! Nine participants came forward to contest for the heavyweight title! Contestants included:

Jeffery eating chili
  1. Kevin Henderson (last year's winner with turkey chili)

  2. Jay Bradley

  3. Heiko Smith

  4. Paul Suddeth

  5. Jeffery Primm

  6. Ray Bailey

  7. Ron Kruse

  8. Patt Bowles

  9. Rich Orvis

Staff enjoyed tasting the chili with sides and toppings including sour cream, onions, shredded cheese, Fritos and Doritos, cheese dip and washed it down with assorted beverages as well as desserts. After enjoying the taste-testing and submitting their votes, it was concluded that Jeffery Primm, the newest addition to the team as of September 29th, 2020 (a Systems Inspection Technician in North Little Rock) was the winner with his "Cowboy Chili!" Jeffery took home a lovely $25 Amazon gift card! Congratulations Jeffery. Keep serving up delicious Chili! May the force be with you.

The two guys, laying on the concrete, in the front should consider a career change to modeling! Great poses! 👍

Some of the Arkansas ladies having a good ol' time! With great