



JOSHUA & HEATHER HIETT WELCOME A BABY GIRL!
Joshua Hiett (Counsel) and Heather Hiett (Q360 Support Specialist) welcomed their new addition on New Year's Eve. What a birthday to look forward to annually, along with all the fireworks around the world in her honor! 🎇🎇🎆🎆

ERIN'S GREAT RESPONSE TO A CUSTOMER'S NEED!
"When I went to the Townview training in Dallas this morning, they were very concerned about social distancing, so I floated the idea of having them try out the Articulate module instead of doing the training in-person. They really liked that idea. I ended up

doing the console portion of the training in-person with the Science Magnet since I was already there, but I am going to personalize the Articulate for Townview and send it out to them so they can train on bell scheduling. I am also going to send it to the other two magnet schools (Health and Talented/Gifted) today so they can try it for training as well. I am also going to offer a follow-up Remote training to answer any questions they may have after doing the module." - Erin Tate, Education C.A.S.
👏 ATTA BOY!
What a great response to a Customer's need! Well done, Erin! We appreciate your flexibility and supportive attitude. -Patt Bowles

