Employee Updates

Updated: May 4

Congratulations to the first Employee of the Month in Grand Prairie.

Hannah’s current role is Project Manager. Hannah moved into the PM role in October of 2018. Hannah successfully passed the Project Management Professional (PMP) exam in September 2020.

Hannah is also involved in the Process Alignment committee and is working with the ISO committee with internal process audits.

The role of PM has allowed Hannah to use her analytical nature, passion for organization and best practices.

Involvement in the other committees allows Hannah the opportunity to learn more about Lone Star in a “big picture” way and help better understand her role in the company and how it effectively impacts others.

Hannah is currently pursuing a Master’s in Business Administration (MBA) and plans to graduate in May 2023.

When Hannah has free time, she enjoys cleaning, yardwork, jigsaw puzzles, random adventures, hiking, and visiting with family and her dog Darcy. She is planning more time this year visiting her brothers’ families, two new little nieces and her other 4 nephews and nieces.

Here are some Comments submitted about Hannah

“She truly cares about the customer's needs and clearly communicating to her internal team. “

“I nominate Hannah Cooper for employee of the month. Hannah is a very engaged LSC employee. She demonstrates this by her level of involvement in so many parts of the business. She serves as a right hand to Josh Hiett on the QM Committee, she serves as a mentor and coach to new PMs or PMs that are struggling with how to improve their skills, she brings new ideas forward on a regular basis and is willing to pilot if all agree they are good ideas, she works with me and the CAS and Programmer team on how to best use Q360, she has provided written documentation to all of the above teams, even when she is not asked. I believe she is also on the Social Event Committee and helps keeps their activities organized also. Hannah always asks team members what can she do to help them……and she is also in school learning new things to make her an even more valuable resources and PM to LSC. If you can’t tell, I think she is awesome! “

“She is thorough and prepared. “

“Goes above and beyond to help this team. “

“Driven, efficient and customer focused. “

“One Team “

“She is very hard working and consistent in her methods of operating. “

“I think Hannah exhibit all LSC core values everyday as she executes her role. 1-TPF. She is very purposed driven and make sure the job is done to satisfactory! “

Hannah decided on a Home Depot Gift. $50.00

And each Employee of the Month will receive a commemorative Coin.

Please join me in welcoming Dakota Stowe to Lone Star Communications as a Receptionist. Dakota began her employment on March 22, 2021 at Grand Prairie and reports to Jim Hendrix. She brings more than 1 year of retail experience and has expertise in administration and customer service.

In Dakota’s spare time she goes to concerts and spends time with family and friends. She also paints and attends art museums as often as she can.

Welcome Dakota to our team! You can reach her at: 972-336-0000, or dakota.stowe@lonestarcom.com .

-Ramona Rook, Senior Human Resources Director

Please join me in welcoming Luis Castanon to Lone Star Communications in the Grand Prairie office as an Installer. Luis began his employment on March 22, 2021 under the supervision of Mickey Longoria. He brings more than 5 years of electrical and construction experience and has expertise in residential electric and operating machinery.

In his spare time, Luis enjoys expanding his mechanical and automotive knowledge and perfecting BBQ recipes.

Welcome Luis to our team! You can reach Luis at (469)835-2761 or luis.castanon@lonestarcom.com .

-Ramona Rook, Senior Human Resources Director

Joshua Phillips joined Lone Star Communications as Lead Technician on March 8th, 2021 at Grand Prairie and reports to Chris Bell. He brings more than 3 years of Rauland experience and has expertise in several low voltage systems pertaining to healthcare, security, and fire notification.

In Josh’s spare time, he enjoys doing anything that is a challenge ranging from building cars and motorcycles, to repurposing circuit boards from fried electronics, because, why not?

He spends most of his time hanging out with family and doesn’t have much time for projects. They like to take day trips camping, hiking, and adventuring anywhere and everywhere we possibly can.

Please welcome Josh to our team! You can reach him at: 563-650-4614, or joshua.phillips@lonestarcom.com .

-Ramona Rook, Senior Human Resources Director


Drew Bowden, Fabrications Manager, attended the Responder 5 Technical Hardware Installation class on March 4th and 5th. I want to say that this was the end of his first week with Lone Star Communications Grand Prairie (LSGP) but there was no way to tell that by his actions. He was attentive and asked plenty of questions on the first day. On the second day, he did great. He did everything and was fearless with the install. It’s easy to see why he was hired. Drew is a natural leader, and we are better with him onboard. One Team. One Purpose. One Family.


Chris Coleman | Customer Service | R5 System Instructor


Employees of Lone Star Communications Houston have voted our Service Coordinator Violeta Soria as March 2021 Employee of the Month.

Violeta came to Halco back in May of 2013.

Comments from Violeta’s coworkers