Dec 8, 20212 min

Help Desk

December 2021



Completed Support Items:

Heather Hiett

Customs

  • Updates to material list

    - You can now scan in the Mac Address.

Bug Fixes

  • Fix Parent Task

    - Now hours on the subtask will show on the parent task as expected.

  • Update to Opportunity

    - When you change the status on an Opportunity it will update the Won-Lost code and date fields.

  • Update to Material List

    - When request day is 5 days out, it will turn yellow and when it past due it will turn red.

New or Updated Reports, Dashboards, or Workflows:

New Reports

  • Created Total Billable Hours report

    – Shows total billable hours by department and labor type.

  • Created a Report for Backorder material using the PO

New Dashboards

  • Project Project Manager Dashboard

  • Project Superintendent Dashboard

Workflow Amendment

  • Add Critical Parts bucket to the Service Workflow

Items Currently in progress:

Sales

  • Opportunity with Multiple Quotes

    - The value on the quote will include all quotes & order except ones marked exclude and any quotes in rejected, canceled, dataentry or confirmed status.

  • Site Record - Quality Index

    - Add "Bed Count" field.

  • SUB TYPE 3 field

    - Added another sub type field .

  • Service Call - Add Include Opportunity Document

    - See documents from the opportunity on the call.

Future Build Development Items :

Spring 2022:

  • All Live Data Reports

    - Adding a filter option for each quarter and next year.

  • Material List Split Line Items

    - Ability to split multiple lines into single lines.

Future Unscheduled Development Items:

  • Opportunity Funnel Tasks in Resource Console

    - Be able to move Opportunity on Resource Console like a task.

  • Master Number - Profile Tab - Profile Grid

    - Hide expired profiles and add a "see all" check box.

  • Canceling HR requests

    - Give the user the ability to cancel their HR time off request.

  • Global schedule

    - Option to change the hours on the global schedule.

- Heather Hiett, Q360 Support Specialist


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